Three breakthrough solution areas that are poised to be "game & fame" changers in 2010 are: 1) inter-company video conf & telepresence (in the office, for teleworkers, and on the road), 2) next gen Customer Collaboration centers - aka "contact centers" or "call centers", and 3) Enterprise Social Networking - think of Facebook + Web Conferencing + Team Workspaces.
Check out the VoiceCon site for the recap:
www.voicecon.com/Orlando
Location:Orlando, FL
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